Monthly books and reporting, with catch-up work when needed.
Tax ServicesPreparation and tax guidance scoped to your circumstances.
Help understanding the numbers behind business decisions.
Nonprofit ServicesFormation, filings, and ongoing compliance support.
A free 15-minute call to talk through your situation and identify the right service fit.
Talk through your needs →Visit the IRS Florida acceptance agent directory. Opens in a new tab.
Better Business BureauView Keliyah’s business profile on BBB.org. Opens in a new tab.
A free 15-minute call to talk through your situation and identify the right service fit.
Talk through your needs →How we handle information for website inquiries, digital-product purchases, customer accounts and professional services, and how to contact us about your privacy.
Keliyah Solutions Inc. (“Keliyah,” “we,” or “us”) provides this notice. The contact form asks for your name, email address, service interest, and a short description of your situation. Business or organization name and phone number are optional. Please do not submit Social Security numbers, account details, passwords, tax returns, or other sensitive records through the general inquiry form.
Depending on the agreed service, we may request identity and contact details, onboarding documents, tax and financial records, payment-related information, or training registration information. Provide only the information requested through the method agreed with Keliyah. Information from another advisor, institution, or agency is handled as needed for the agreed work and permitted by applicable requirements.
We use inquiry details to respond, understand the support you are seeking, and discuss the appropriate next step. A message does not create a client engagement. Records needed for professional services are handled separately under the arrangements agreed for that engagement.
Inquiries are stored in our WordPress website using Elementor’s submissions feature and sent to Keliyah’s designated email inboxes. Website hosting and email delivery providers process information to operate these services. Submission records can include technical information such as the submission time, page, IP address, and browser information.
Our digital-product store uses WooCommerce to record purchases, customer contact and billing details, order status and download permissions. If you create an account, we also store the information needed to manage that account and its orders. We use these records to fulfill purchases, provide download access, send order emails, respond to support and refund requests, and maintain business records.
Stripe processes store payments. Order totals, billing information and payment-related technical information are shared with Stripe to process and support payments and help prevent fraud. Full card numbers and card security codes are not stored in our WordPress database. If you choose to save a payment method, Stripe stores the payment details and our store uses a reference to that method. Stripe handles information under its own privacy policy at https://stripe.com/privacy.
Tax return information is subject to additional restrictions under Internal Revenue Code section 7216 and related rules. We do not use or disclose it for an unauthorized purpose. Where a use or disclosure requires consent, that consent must meet the applicable IRS requirements; submitting the website form is not that consent. We do not share tax return information for targeted advertising.
Information may be disclosed to service providers supporting the agreed work, to tax authorities for authorized filings, at your direction, or as permitted or required by law. Applicable financial privacy requirements may provide additional protections and require separate notices. This website notice does not replace those notices or tax-information authorizations. We do not sell personal information or share it with advertising partners for their own marketing. Providers that operate our website, email, scheduling, and consent-based analytics process information to supply those services.
Scheduling links and calendars use Cal.com. Information you provide there is also subject to Cal.com’s privacy notice. This website also loads services for features such as fonts and accessibility tools; those providers may receive technical information when your browser connects to them. Links to other websites are subject to those websites’ practices.
With your permission, we use Google Analytics through Google Tag Manager to measure page visits, engagement, and booking or contact actions. Google processes device and browser information, page addresses, and cookie identifiers for this purpose. Our analytics events do not include your inquiry text or contact-form values. Google Signals and advertising personalization are disabled for this website tag. Search Console helps us understand search visibility and is linked to our Analytics property; it does not require an additional visitor tracking tag. Analytics user and event data are set to a 14-month retention period, without resetting user retention on new activity; this setting does not govern aggregated reports. Cookies and similar technologies also support website functionality and preferences. See our Cookie Policy for information about browser controls and our Privacy Choices page for requests. Blocking browser storage can affect some website features.
Our document-retention policy is to keep business records, including client and training-purchase records, for at least seven years. Records may be retained longer when needed for legal obligations, ongoing matters, or dispute resolution; deletion is not automatic at seven years. Aryelle Robertson handles privacy requests. You can ask about information associated with your inquiry, request a correction, or request deletion by emailing info@keliyahsolutions.com. Describe the request without sending sensitive records. We may need to verify your identity before disclosing or changing information. Some information may need to be retained for an ongoing engagement, recordkeeping obligations, dispute resolution, or security; a deletion request does not automatically remove every record.
To stop marketing emails, use the unsubscribe option in the message or email info@keliyahsolutions.com. This does not prevent necessary service-related communications. Our services are not directed to children under 13. Contact us if you believe a child has provided information through the website.
This notice concerns the website, initial inquiries and digital-product store. It does not replace notices, authorizations, or confidentiality requirements applicable to tax or other professional services. We may update this notice as website practices change. For privacy questions, email info@keliyahsolutions.com or write to Keliyah Solutions, P.O. Box 680933, Orlando, FL 32818.